RISCK Solutions provides expert screening by skilled personnel. Our structured but friendly questioning establishes the background while maintaining good customer relations. Customers are screened within two to four minutes, depending on their condition/s, therefore their bookings are completed without delay. Our call response is exceptional, with over 90% of calls being picked up within 15 seconds. On completion of the screening, the system returns an immediate decision based on the case score and the underwriting criteria for the particular scheme. RISCK Solution's screening application, which was specifically designed for us, encompasses over 20 years experience in the Aeromedical and Repatriation fields. Our system has also been designed to allow Agents/Brokers to complete a large portion of the screening process themselves with referral to our Medical Desk if required. Furthermore because this product is web-based it has been designed to be accessible to assistance companies and claims handlers to allow easier access of information such as GP Reports etc.